FAQ

How to shop online?
如何在本站購物?

Once you're done shopping, checking out is easy and secure. You may always view the items you have added to your Shopping Bag by clicking the "Shopping Bag" button on the top right of any page. You may also checkout by clicking on the "checkout" hyperlink located on any item detail page. Once you are viewing the contents of your shopping bag, you may adjust quantities in your bag by changing the number to the right of items, and then by clicking "update bag" after all quantity adjustments have been made.

當你第一次使用後,會覺得帳單結算時是非常方便及安全。你可以於右上角 “Shopping Bag” 檢視已加入購物車的物品於每一頁,你亦可以按下 Checkout 結算。而在購物車清單瀏覽時,你可以調整物品的正確數量,然後按下 "update bag" 更新購物車。


How do I checkout?
如何結算購物車清單?

Once you are ready to checkout with the items in your shopping bag, click on the “checkout” button in your shopping cart. The page will redirect to Paypal payment page, no need to registration, easy and secure.

當你已決定好把購物車內的物品結算時,請按下 “checkout”,然後頁面會直至跳往 Paypal 的付款網頁,無須登記,安全又快捷。


Which Payment Methods do you accept?
你們用什麼付款方法付款?

We only accept PayPal.

我們暫時只接受 Paypal 作為付款工具。


How can I track my order?
我如何可以追蹤我的訂單?

You will receive an order confirmation once your order has been successfully transmitted. In addition, a shipping confirmation e-mail will be sent once your order has been shipped. This confirmation will include the tracking number for your package. You may check the status of your order at anytime by logging in to your account page. Once you login to your account using your email address and password, you will be able to view your “Order History” and view past orders and current orders that you have placed.

付款後你將會收到一封訂單確認信,此外,當貨品寄出時本網站會發出一封通知電郵,內會包含追蹤號碼。


When will my order will shipped?
我的訂單何時會發貨?

Orders placed Monday-Friday before 11 AM PST will begin processing that day, excluding holidays, and usually ship within 1 business day pending availability and credit verification. All orders placed after 11 AM PST will begin processing the next business day. Orders placed on Friday after 11 AM PST will begin processing on the following Monday. We will contact you with a follow-up email if the merchandise you have selected is not currently in stock or if we need additional identification provided for credit verification. We do not offer Saturday delivery. *DELIVERY TIME DOES NOT INCLUDE SATURDAYS SUNDAYS OR HOLIDAYS


Which Shipping Methods do you use?
你們用什麼投寄方式?

We use Hong Kong Internation Air mail service, local mail would use SF express or normail air mail with tracking number.

我們使用香港郵政服務作投寄,本土郵寄會使用香港郵政掛號或順豐速遞服務等。

About returns and exchange...
關於退貨或換貨事宜 ...

1). ALL vintage (Second hand) items are not available for returns and exchange.
2). ALL brand new item could exchange if the size and the item has shortage with full set - Tag, hustbag, receipt within 7 Days by local pick up. IF you're international buyer, the shipping fee by buyer.

1). 本店所有的二手或古著物品均不設退貨及換貨服務,敬請留意。
2). 本店所有的全新物品若因尺碼問題或本身有瑕疵,請客人把完整的吊牌、塵袋及單據於七天內於本地更換。如果你是國際買家,運費均由買家承擔。